FAQ
Frequently Asked Questions
1. What types of vehicles do you offer for transportation?
At Chicago Trans Limousine, we offer a diverse fleet of luxury vehicles to cater to your specific needs. Our fleet includes elegant sedans for executive travel, spacious SUVs for small groups, luxurious stretch limousines for special occasions, mini buses, late model sprinters, and comfortable motor coach buses for larger groups. All our vehicles are well-maintained and equipped with modern amenities to ensure a comfortable and enjoyable journey.
2. Are your chauffeurs professional and experienced?
Absolutely! Our chauffeurs are not just drivers; they are experienced professionals who have undergone rigorous training and hold all necessary licenses and certifications. With their in-depth knowledge of the city and commitment to providing exceptional service, our chauffeurs are dedicated to making your journey smooth, safe, and stress-free.
3. How can I book a ride with Chicago Trans Limousine?
Booking a luxurious ride with us is quick and easy! You can book through our website by filling out a simple reservation form. Alternatively, you can call us directly at 312-800-3140 or send an email to info@chicagominibuses.com. Our friendly customer service team will assist you with all the details and ensure a seamless booking process.
4. What areas do you serve?
We proudly serve the entire Chicagoland area, including Chicago O'Hare Airport and Midway Airport. Additionally, our services extend to neighboring states, including Wisconsin, Indiana, Iowa, Michigan, and Ohio. Whether you need transportation within Chicago or to a neighboring state, we've got you covered!
5. Do you offer corporate transportation services?
Yes, we specialize in corporate transportation solutions for businesses of all sizes. Whether you need executive car service for VIP clients, shuttle service for employees, or transportation to conferences and events, Chicago Trans Limousine provides reliable and professional corporate transportation tailored to your specific needs.
6. Is your service available 24/7?
Absolutely! We understand that travel needs can arise at any time, so we are available round-the-clock, 24 hours a day, 7 days a week. Whether you need an early morning airport transfer or a late-night ride, you can count on us to be there when you need us.
7. How far in advance should I book my ride?
While we strive to accommodate last-minute requests whenever possible, we recommend booking your ride with us at least 24 hours in advance to secure your preferred vehicle and ensure a smooth experience. For special events and peak travel seasons, we recommend booking even further in advance to avoid disappointment.
8. What safety measures do you have in place?
At Chicago Trans Limousine, your safety is our top priority. Our vehicles undergo regular maintenance to ensure they are in top condition, and they are equipped with advanced safety features. Additionally, our chauffeurs adhere to all traffic laws and safety guidelines, providing a safe and secure journey for all our passengers.
9. Do you offer special packages for weddings and other events?
Yes, we offer specialized packages for weddings, proms, birthdays, and other special occasions. Our event coordinators will work closely with you to plan every detail of your transportation, ensuring a seamless and memorable experience on your special day.
10. What forms of payment do you accept?
We accept various forms of payment, including major credit cards, debit cards, and cash. For corporate accounts, we also offer convenient billing options for easy expense management.
If you have any other questions or need more information, don't hesitate to reach out to our dedicated customer service team. We look forward to serving you and providing an exceptional luxury travel experience!